Watch Full Interview Below

The Background

Zach Schuenke started his entrepreneurial journey just 5 years ago. He was an engineer that like most people wanted more time and freedom. He started doing affiliate marketing and then started his marketing agency.

Now they do high ticket Done For You Funnels.

Zach’s skill set is in writing copy but design work is one of his weaknesses.

They’ve been with DeskTeam360 for 3 years and, “it’s been the best, the best 3 years for sure”

“We’ve gone through our fair share of VA’s. The issue was I have to interview and train them and they end up giving me excuse after excuse why it’s not done on time, power outages, hurricanes, a family member dies, and it’s funny that you get the same excuses from other VA’s after. I think they have a go-to excuse list.

We’ve used people on Fiverr and Upwork, and when we give them instructions they always come back with a hundred questions and DeskTeam360 just gets it done with very little instruction.

That’s always been my biggest frustration working with people, if I have to give you that much detail then why am I outsourcing it, I could just do it myself and have it done. It’s something I don’t have to worry about with DeskTeam360 we can give you just blah instructions and you send back amazing designs.”

The Process

What made us want to work with DeskTeam360 was that you were recommended to us by a copywriter friend of mine, so there was already some credibility there, but it was on our first phone call you knew everything we were struggling with because you’ve owned your own agency. You knew all the excuses we were getting from our VA’s, so you clearly had the solution.

Plus we had a lot in common and it was really cool talking with you because you were just a normal dude and you weren’t trying to sell us, so that was refreshing.

So as a new agency, we couldn’t really afford you. But we were like it’s part of business and you just have to invest and pray because we didn’t know if it was going to benefit us.”

“DeskTeam360 ended up being the best investment ever.”

“Your design has an impact, most guru’s tell you to focus on the offer and the copy and the audience and while that’s true, they end up saying that we’ve seen some of the ugliest websites convert a ton of traffic, and that’s true, but imagine how much more they’d convert if they had a real design.

We use DeskTeam360 for design and time savers, like building an ebook, slide decks, creating the funnels, simple video edits, websites, integrations, emails campaign, and anything that is techy and outside our knowledge base.”

The first thing that they want to send was their ad creatives. (Listen to his ad creative experience at time 18:48 in the video)

“One time I literally sent in a video and asked the team to create an eBook from it, and eBook has been the biggest revenue producing lead gen asset I’ve ever had.

Moving forward with DeskTeam360 really came down to what’s the alternatives. We going to be really overwhelmed because we either keep doing everything ourselves or because we’d be training a million VA’s that end up quitting, or we’re backed up going back and forth with Fiverr people.

We did look at DeskTeam360 competitors and none of them had the same task list that you guys had. So we were like we would have to go with multiple companies to get everything done or just go with DeskTeam360.”

“Deskteam360 Is Seriously An Extension Of Our Team.”

“You guys also do all of our integrations to get all the software to content and pass information back and forth to make the funnels work.

The first time you send out a task and wake up and it’s done you’re gonna be like holy crap why have I been waiting on this for so long.”

The Results

Zach was doing all the fulfillment by himself while his partner was doing business development and sales.

Zach was the bottleneck in the business, so in the beginning, their bandwidth would only allow them to bring on 2 clients a week.

When they joined DeskTeam360 they’ve been able to bring on way more than 2 clients a week.

They’ve been able to build their team and have the team work directly with DeskTeam360 to the point that he’s now removed from the business like a true business owner.

“Now I’m able to start other businesses that we’ll be able to use DeskTeam360 for as well.

DeskTeam360 saves me 8 hours per project. So when we were just doing two clients a week that was 16 hours a week you were saving me. I bill at $600 per hour so that was saving me $9,600 a week in time.

So not just the time savings but with really good design the results have increased as well.

Now we can take on 8 clients a week and so we just doubled our ad spend because we can handle more.

I wish you didn’t calculate what you are saving us, because now you’ll probably raise your prices.

With the time that we’re saving, we’re bringing on a total of 4 clients a week on average instead of 2, so we are making an extra $160k a month.

Doing $20k Done For You Funnels with DeskTeam360 doing the design and building our funnels and assets, now they look like a $20k funnel.”

I can finally focus on sales, and as a business owner that’s where my focus should be

“We have 1 guy and DeskTeam360 and that’s it, if you’re not already, I strongly suggest that you outsource and start with DeskTeam360, you’re not going to find a more financially savvy option.

“DeskTeam360 Freed Up 16 Hours A Week, And With That Time We Added $160k Of Revenue A Month!”

The post Freed Up 16 Hours A Week & Added $160k A Month To Their Bottom Line appeared first on DeskTeam360.

Watch Full Interview Below

The Background

I’ve been with Duct Tape Marketing for about twelve years now. We have a few different elements of our business. We are your traditional marketing agency where we work with small business clients. In terms of coaching and consulting, we have a consultant network. There’s about 150 marketing consultants and agency owners that are certified in our process, our system methodology, and they get to go out and work with small to medium sized businesses. And then we do a lot of speaking, training, webinars coaching, books on top of all that as well.

The Process

We first found DeskTeam360 through a Google search. We were working with another unlimited service model company like DeskTeam360 for two years and started to be unhappy with the results so we started exploring different options. I spoke to you and I think three other other companies and you won us over. I will say the price point is one of the things that I liked because obviously your examples of your work and then you had that price point. And I’m like, if I can get that quality for that price point, I’m definitely interested.

We’ve been using DeskTeam360 for five or six months so far.

We work with a lot of small business clients. We typically offer marketing strategy and then comprehensive retainer packages. But very focused on websites, obviously, because that’s what we think of as your hub of marketing is your website. And so we work with DeskTeam360’s team to do everything from design to develop to launch, which is wonderful having them involved all along the way. But we also have a number of clients on retainer packages. That’s our model. And so it’s adding a page here. They’re updating designs on pages, just kind of random website projects as they come up for clients beyond the build.

And graphic design as well. I forgot to mention that because we’ve been really thrilled with the graphic design that you all have done. So we’ve had a couple of logos done so far for clients and the first round nailed the logo. The clients were absolutely thrilled. One of our clients is like, thank your designers, because they saw me, which was really great feedback on the first round of a logo because that can be challenging. And then we’ve also had your team do a number of PowerPoint decks for me specifically. I am terrible at PowerPoint design, I will admit it. So I can get the words on there and then I cannot design it. So your team has really helped me specifically in terms of here’s the content to make it look pretty and that’s been really a huge help as well. So you’re supporting us not only for our clients needs, but our needs on top of it

The Results

We were working with another company on a similar model as DeskTeam360, but what changed the most when we started working with DeskTeam360 is that you were delivering better quality faster and we’re more profitable.

I think the design element of it, you all do really well. But oftentimes with our previous company that we’ve worked with, the Mark was still kind of missed on the first draft design, and we’d have to go through a few revisions to finally get there. And it holds up the whole project where, like I said, for you all, I feel like you take in the information we share, you pay attention to details, and we get very close to a final draft of a design in our first or second revision, which is huge.

I think that it is really important that’s one of the biggest benefits of working with DeskTeam360 on your model with the unlimited revisions is we know we can get it right with a client where they’re 100% thrilled

To anyone reading this and your thinking about using DeskTeam360,I would say absolutely get off the fence and do it like we’ve talked about so far there’s been a huge value that we’re experiencing in terms of our business and our marketing, but also what we’re able to provide our clients as well. Any time you can find a partner that helps you both in your company, your agency, your consultancy, whatever your structure is, and then also get better results for your clients, I actually think it’s worth exploring.

“Absolutely Get Off The Fence And Do It!”

The post See How Duct Tape Marketing Was Able to Get Better Quality Projects, Done Faster & Less Expensive Than Their Previous Provider! appeared first on DeskTeam360.

Watch Full Interview Below

The Background

Our business, Relish Studio, is based in Denver. We help people with digital marketing – specifically with relationship building, online presence, branding, and resource products and tools.

The Process

We started working with DeskTeam360 in summer of 2022. We heard good things about them when we joined The Duct Tape Marketing Network and felt like it was something that we needed to implement as soon as possible. Since then, we’ve been working with DeskTeam360 and making use of their services for many different things. 

We’ve had partner relationships before, but they were not as good as with DeskTeam360. The trust and expectations that we have with DeskTeam360 are always fulfilled. This allows us to focus more on what really demands our full attention, instead of doing other tasks that consume so much time and energy.

The Results

By working with DeskTeam360, our revenue went up by 10%-20% in 2023. This was due to the company’s quality service. In addition, we know that things are getting done and having that peace of mind is a huge benefit. Not only does it help us stay focused on the things that matter most, but it also gives us predictability when organizing our monthly expenses.

If you are thinking of using DeskTeam360, then give it a try. It will save you a lot of energy and help you maximize your work hours. You’ll be able to focus on what truly requires your time and delegate the tasks that you don’t have to do anymore.

“It’s Really Amazing What You Can Accomplish If You Commit To It, So Just Give It A Try!”

The post I Now Have A Peace Of Mind And Predictability Around Projects Getting Done. I Think Of DeskTeam360 As A Partner And Not Just A Vendor! appeared first on DeskTeam360.

Watch Full Interview Below

The Background

I’m an SEO expert and I’ve run a digital marketing agency for seven years. I am located in North Dakota and am the founder of My Site Ranked, which educates marketers about SEO.

The Process

DeskTeam360 was highly recommended to me by The Duct Tape Marketing Network and it was an easy sell. I always trust the recommendations within The Duct Tape Network. And after seeing a few case studies, I decided to give it a shot.

I was impressed with all of the onboarding information and the great people in DeskTeam360. It is amazing to have two points of contact, because it just makes the communication a lot clearer and easier. Saving time by eliminating any unnecessary back and forth, as well as having a fast and reliable turnaround time… these are some of the things I love about working with DeskTeam360.

The Results

Utilizing Deskteam360, I was able to ease the frustrations of miscommunication and lengthy discussions that seem to go nowhere. I was also able to avoid disappointment, because DeskTeam360 sets the expectations upfront and fulfills that. 

If you are having a hard time working with people overseas, then let DeskTeam360 look after your marketing tasks. They have great people, processes, and products.

“So To Anybody On The Fence, Take A Chance!”

The post I Was Able To Eliminate Frustrations From Working With People Overseas To Being Able To Do More Quality Work appeared first on DeskTeam360.

Watch Full Interview Below

The Background

I started my business, Charisma Ink., ten years ago. Our agency combines PR, digital marketing, ghostwriting, book publishing, and influencer marketing in the accounting and fintech industries.

The Process

I first found DeskTeam360 through one of Jeremy’s posts. I was looking to scale things up. But the biggest reason I pulled the trigger was DeskTeam360’s experience with Infusionsoft/Keap. So now we’ve been with DeskTeam360 for almost a year.

We use DeskTeam360 for a lot of things. We use them for a lot of the design work we do. We’ve had the team do a lot of the filing on Amazon for book publishing. Also, having the Project Manager keep track of your projects and ensure they are getting done is amazing.

The Results

Before I started using DeskTeam360, I had a series of contractors, but now having a lot of what is needed all in one place is amazing. With DeskTeam360, I now have the confidence to say, “I can take that on.” Before, I was worried about like, ‘Are they going to be able to deliver it? Or are they going on vacation?’ with DeskTeam360, I don’t have to worry about that. DeskTeam360 has saved me the stress of hiring or contracting; with them, I have saved at least 20 grand a month.

If you’re looking for a source of contractors in any digital marketing or design capacity, just try it out, like try out one task. You will be addicted.

“Try It, And You Will Be Addicted!”

The post With The Help Of DeskTeam360, Charisma Ink. Is Saving $20,000 A Month Without The Stress Or Hassle Of The Hiring Process! appeared first on DeskTeam360.

Watch Full Interview Below

The Background

We’re Sidecar Marketing Solutions, which I started up in 2012. We’re a marketing agency that works with solo entrepreneurs and small business owners. We provide marketing strategy and implementation for the business. We have a deeper strategy service for the founders who want to take their product or service from idea to IP.

The Process

I found DeskTeam360 through Jeremy. He is a partner in one of the Duct Tape Marketing networks that I’m in. We met in person at their summit in the fall of 2022. He and I had a lot of good conversations about the service he provides. I kept pestering him with questions about it, and he was kind enough to answer them. I used various contractors during this time, which was very isolated and siloed. But then, in January of 2023, I decided to pull the trigger and start working with DeskTeam360.

I was thinking about getting someone else to do the work for a long time, but I needed a team I could trust to do the work at the quality I wanted to deliver to clients. So that was a big thing. Everything me and Jeremy had talked about just sounded really good. I was initially dubious because I’ve done this before with other companies, and it didn’t go as promised. But the timing was right, and the cost was right, and I decided just to go for it at that point.

We work with DeskTeam360 on website development. I work on positioning and messaging, either with clients’ existing services or adding new services. That’s where I’ve been spending most of my time with the team. They’ve been great at helping with designing but mostly developing web pages and different sections. We keep going back and tweaking things with different clients, but it’s been a really great experience.

The Results

As I said before, I’ve tried different arrangements like DeskTeam360, but it didn’t work out. I had been using various contractors that I used for specialty, but it was isolated and siloed. But went I started working with DeskTeam360, I knew it was for me. They have been saving me time and money. I have more time in the day to work on strategies and growing my business, and without contracting individual specialists, I have been saving thousands of dollars a month.

It clicked right away. DeskTeam360’s videos were great. The meeting with Cher was great. I am very systematized, and I like processes. So it was straightforward. I’m a huge Loom user already. So using that was a no-brainer. Everything clicked into place.

The very first task that I gave them blew me away. I didn’t know what I was going to give the team. I had this project that was the perfect thing to start DeskTeam360 on. It was just designing a homepage based on a wireframe and copy I had already put together. I handed that over to the designer, and she put that together. I didn’t know what to expect, but when she sent it back, I had to tell her, “Wow, this is way more designed than I expected,” in a good way. It was pleasant; I was surprised at how much time and thought went into it.

If you don’t know if you want to use DeskTeam360, stop it, get yourself together, and figure out what’s holding you back and move forward because you have to have that trusted team to move forward and get yourself out of doing the work or your business will never move forward. It really is a no-brainer. If you want to scale, grow, pivot, whatever your business goals are, this is the key to making that happen.

“Whatever Your Business Goals Are, This Is The Key To Making That Happen.”

The post See How DeskTeam360 Has Helped Sidecar Marketing Solutions Save Thousands Of Dollars a Month and Free Countless Hours A Week! appeared first on DeskTeam360.

Watch Full Interview Below

The Background

We are a growth consultancy. We help businesses either get from zero to one or just scale very quickly, using ads, digital content, or any other sort of high-speed, fast pace acquisition channels. Libra Growth Labs is a new company. We’re not even a year old, but I’ve been doing advertising, marketing for seven years now.

The Process

Jeremy reached out to us on LinkedIn, and there is a lot of skepticism when someone comes out of the blue. But when I saw the video and how in-depth it was, most of the doubts in my mind were erased. So now I’ve been with DeskTeam360 for six months.

We have some straightforward things that we have DeskTeam360 do. Like, having them put together ads for social media, edit videos for content, or put together a wireframe for a new landing page for a client. There are many things that I think are very in the box on the web page, but I also have them do things outside the box. Like scrape comments off social media, or help me research and try to figure things out.

I have these core things that I use you guys for, but then I also have the ability to experiment outside the box. As long as I can explain it to DeskTeam360 in plain English and show them how to do it, they’ll be able to do it for me.

The Results

Before we started using DeskTeam360, I was working with different businesses and freelancers. There was a sense that the work wasn’t getting done. But now, with DeskTeam360, I have a team I can delegate to. It’s like a dream come true for me.

DeskTeam360 has been saving me so much time. I have 10-15 extra hours a week because of them. I am getting more done with the money I’m spending.

If you need anything digital, they’re going to be able to figure it out. If you have tried to outsource people, it will be a night and day difference.

“It’s A Night And Day Difference Working With DeskTeam360!”

The post Libra Growth Labs Switched To DeskTeam360, </br> And They Are Now Able To Focus On Strategy And Growth </br> Without The Dread Of The Back And Forth! appeared first on DeskTeam360.

Watch Full Interview Below

The Background

My business, First Call Digital Agency, is based in Montana but serves all of the US. We specialize in MSPs but offer full-service digital agency work, including ads, social media, web development, graphic design, and print materials.

The Process

We heard about DeskTeam360 through Duct Tape Marketing. They had switched from a previous agency to DeskTeam360 and were raving about how awesome it was. When we read about what DeskTeam360 offered, the value and diversity of the tickets we could issue covered many services we wanted to start off-boarding. We heard great reviews on the quality, delivery, and you were going to fulfill many roles we were missing. Now we have been with DeskTeam360 for about a year.

When we started, we only offered web services, and a few years ago, we started expanding our digital agency package and refining that. And so, we were doing some things internally but outsourcing a lot of the graphic design work to a dedicated vendor. We had spread ourselves out to various vendors, issuing things piecemeal and having to tend to many different people. It was more time-consuming, and pricing variables were all over the place. Now, with DeskTeam360, we can reliably and easily issue tickets and have consistency of delivery. I could breathe. It’s like, this is much better.

The Results

Before working with DeskTeam360, we had a different outsourced agency for many of the same things, although they didn’t quite have the scope that DeskTeam360 does. We were outsourcing our web development and a little graphic work, but not many things. We kept having delivery times that were not consistent. They would provide an estimate, but it wouldn’t be accurate. The quality was all over the place. And so while it was good to be able to put something off and say, Okay, I need to have somebody else work on this, the back and forth we had to do was so significant that it was impacting our delivery for the clients, but with DeskTeam360 we don’t have that problem.

I can’t quantify how much time DeskTeam360 is saving us. We don’t have to tend to all these little service tickets. I know I can send them a ticket and record a video explaining what we need. And I know it’s going to be delivered quickly. DeskTeam360 has saved us so much money and has allowed us to grow more predictable and exciting way.

If you are considering making the switch, I would ask you, “How much do you value your time?” You can accomplish so much more if you can delegate to a team in which you can have confidence. And this is a team that you can put your trust in.

“If You Need A Team You Can Trust, DeskTeam360 Is Right For You!”

The post First Call Digital Agency Has Increased Their Quality Of Work And Reduced Their Wait Time On Tasks With DeskTeam360! appeared first on DeskTeam360.

Watch Full Interview Below

The Background

I am the co-owner of Smash Wave Marketing, and we are a digital marketing agency out of Jupiter, Florida, serving the United States. We focus mainly on small to medium businesses. We handle everything from social media marketing and content marketing, to search engine optimization, graphic design, logo design, and more. We started Smash Wave in July of 2022, I believe. We’ve probably been with DeskTeam360 since August 2022.

The Process

I first found DeskTeam360 while I was working as a contractor for another marketing agency, and we used DeskTeam360 for our clients. I was an account manager, so I was in touch with the team almost every day. We had a great working relationship and we saw the level of quality work that they were sending us back. My business partner and I were dead set on using DeskTeam360 because we needed the help. So we jumped right into it from the very beginning.

We offer a wide variety of services for our clients through Desk Team 360. We offer hosting for a number of our clients. DeskTeam360 manages all of our hosting for our clients. And we’re having the team build the websites through WordPress and Elementor. And then from there, they’re running monthly maintenance, quarterly maintenance, and making sure that nothing’s breaking on the website. And then if something does break, the team is able to jump on it right away because someone’s always on watch. So we have website maintenance packages, hosting packages, web development, website builds, redesign, and website builds.

The websites that we were working on blew us and our clients away. A lot of times when we came to DeskTeam360, we already had a fully developed website with 100 plus pages on them for our clients. They may have had 250 blogs on them. But what made it so seamless and easy was our ability to say, Hey, here’s what we want the web page to look like, and then they would just do it. And it was nuts to me that they were able to just take a website that they had never worked on and convert the pages to something completely new and refreshed and exciting and fun.

The Results

DeskTeam360 has been saving me from all the frustrations. Even if I have to go back with revisions for the team, I know that at the end of the day, they’re going to hit the mark. They saved me, I have no idea how much time, but way too much time. If I had to build out the level of websites that they produce, I would be spending my life on my computer. I would say that they probably save me maybe 20 hours a week. They have really taken the workload off of me. Then in terms of how much money they’re saving me, I have been able to double, even triple, what I would be able to make if I were doing it all alone. DeskTeam360 is affordable and it’s absolutely affordable for a marketing agency to use.

My biggest win would probably have to be the ability to sell bigger and better websites to our clients. I am now able to sell a $10,000 website and feel good about that number versus before when we were doing it ourselves, we probably wouldn’t have been able to really execute a website that looks like a $10,000 website. But when you’re working with a team like DeskTeam360 which has expert designers and expert developers in your back pocket, they’re able to really execute it for you. And you don’t have that wandering dread of, ‘Is the client going to feel like this actually is good enough? Is the design there? Is the development there? Is it working properly? Am I going to look like an idiot?’ The answer is you’re always going to feel good about what you’re able to sell your clients because the quality is there. My biggest win is just the ability to not feel that imposter syndrome.

My advice, for someone who is on the fence and isn’t sure if they’re going to get their money’s worth of DeskTeam360, you absolutely will. What it comes down to is how much energy are you willing to put into the information in the ticket because the more information you give them and the more time and energy that you put into the information that you can give the team, they’ll be able to complete it faster and they’ll be able to complete it better. And the quality assurance will absolutely be there for you no matter what.

“IF You Aren’t Sure If You’ll Get Your Money’s Worth, You Absolutly Will. The Quality Assurance Will Always Be There!”

The post Smash Wave Has Been Able To Save 20 Hours A Week And Has Tripled Their Profit, “I Couldn’t Have Done It Without DeskTeam360!” appeared first on DeskTeam360.

Watch Full Interview Below

The Background

Kirstin Carey and her spouse Anthony DiNobile help people stop the progression of autoimmune and chronic illnesses, reverse the symptoms, and then heal from the damage that was done. They’ve been at this for over 12 years.

Kirstin is a natural health practitioner who successfully freed herself from Celiac Disease and Hashimotos. Her work with hundreds of autoimmune clients, and her own personal healing journey has helped her cohesively tie together the three crucial components (Nutrition, Science, and Soul) needed to heal and reach autoimmune freedom. She said, “The body is amazing. It was designed to heal and if we just support what it was already designed to do, it’s amazing what it can do and will do.”
Having owned other businesses and having as many as 28 employees, Kirstin admits that often she still felt like a solopreneur not even thinking about letting go of some of the tasks because she got so used to doing them herself.

She said that “Some of us business owners, we get stuck in our own head and we don’t even know the process we’re using to get this stuff done, and then it’s just easier just to do it.” Kirstin found that despite the fact there was a learning curve required to be able to delegate her tasks, the DeskTeam360 team helped her navigate through that process so she could gain time freedom to either work on other areas of her business or have extra personal time.

Kirstin and Anthony and the Nourish team have been with DeskTeam360 for close to a year when this Case Study was recorded.

The Process

“It’s helped me be able to put more people on my team as well, because now I’m thinking bigger because before, I was the bottleneck. I was always the bottleneck. Like, my schedule just couldn’t handle one more thing and it actually, frankly, stopped us from taking on more clients. And now there are people out there suffering that need our help that we couldn’t take on because my schedule couldn’t handle it.”

As Kirstin discovered the best place for her in her business and began delegating to her in-house team as well as DeskTeam360, she’s been able to spend her time around high level stuff and recordings or whatever else needs to be done in her marketing.

This is bringing more awareness to her business and the services they offer. She’s found it’s now bringing in more clients and the right clients who are a perfect fit.

Prior to working with DeskTeam360 though, Kirstin shared her experiences in working with other VAs. They would start out fairly well, but they ended up as trainwrecks for various reasons. They would disappear on her and not communicate. They would only work while Kirstin was sleeping, making timely communication an issue. In some cases there was no one really overseeing the VAs, which created other challenges. She also was struggling to afford all of the different VA expertises necessary to support her business as it was currently running and the anticipated growth she was looking for.

When she learned that DeskTeam360 wouldn’t have these challenges, she was still hesitant because of her previous experiences.

The Results

“I got to spend time where I love to spend my time, which is with the client helping them and then helping do more of the other things that only I could do, and understanding the difference between the “only what I could do” versus the “I really should be handing this off to somebody else”.

Kirstin is now able to shift her time to work “on” the business instead of “in” the business. She always knew that’s how things needed to be but just wasn’t in a position to make that happen but now she’s able to take her business to the next level. The growth of her business really is possible now that it’s not being restricted by her calendar.

“Honestly, to me the biggest difference between other VA teams we’ve worked with in the past is you, Cher , and your team is that you support and encourage me to really peel my fingers off of the stuff that I really shouldn’t be holding on to anymore.”

The post Tripled Their Revenue and Increased Their Net Profits Dramatically appeared first on DeskTeam360.